Return Policy

Whether you want to cancel, return, or get a refund, please contact our customer service(customer@muxuedigital.com) first.

Cancellation
To cancel an order, you need to contact our customer service and provide an explanation. If you want to cancel due to your own reasons, the product must be unused. For instance, the balance in the advertising account should be sufficient for a refund. If it is not sufficient, we will not be able to provide a full refund. 

Returns (if applicable)

If your product is unused, you can return it. If the product has been used, we do not accept returns

Refunds (if applicable)
If your product is unused, we can refund full money. If the product has been used, we do not accept returns

Please contact our Customer service at support@muxuedigital.com